Terms of Service

Last Updated: June 24, 2026

Overview

This website is operated by Ava Mae Matthews, operated by A&M Commerce V.O.F.. Throughout the site, the terms “we”, “us” and “our” refer to Ava Mae Matthews. We provide this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing an item from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms”, “Terms of Service”, “Terms of Use”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions. If you do not agree to all the Terms, you may not use our website or services.

1. Terms and Conditions for the Online Shop

By agreeing to these Terms, you confirm that you are at least the age of majority in your country, state, or province of residence, or that you are of legal age and you have given us your express consent to allow any of your minor dependents to use this site.

  • You may not use our website, services, or products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright and intellectual property laws).

  • It is strictly prohibited to transmit any worms, viruses, or any code of a destructive or malicious nature, or to impair the functionality of the service.

  • Any breach or violation of any of the Terms will result in an immediate termination of your access to our website and services.

2. General Terms and Conditions

We reserve the right to refuse service or orders to anyone for any legitimate reason (such as technical errors, suspected misuse, or logistical restrictions) at any time.

  • You understand that your content (not including credit card and payment information) may take place unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices.

  • Payment and credit card information is always transmitted securely via encrypted networks.

  • You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service, use of the service, or access to the service or website through which the service is provided, without express written permission by us.

3. Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this site is incomplete, outdated, or inaccurate. The content on this site is provided for general informational purposes only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is entirely at your own risk.

  • This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.

4. Changes to Services and Prices

Product prices for our items are subject to change at any time without prior notice.

  • We reserve the right at any time to modify, suspend, or discontinue services, products, or parts of the website without notice for legitimate business reasons.

  • We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

5. Formation of Contract

The presentation of products in our online shop does not constitute a legally binding offer, but rather a non-binding online catalog.

  • By clicking the “Buy”, “Complete Purchase”, or “Checkout” button, you submit a binding offer to purchase the items in your cart.

  • An automatically generated order confirmation email sent immediately after checkout does not constitute a formal acceptance of the contract. The purchase contract is legally concluded only when we formally confirm shipment of the goods or hand them over to our delivery partner.

6. Warranty and Consumer Rights

Products delivered to you are covered by applicable European consumer protection laws and statutory compliance standards. Nothing in these Terms affects your legal statutory rights as a consumer. If a product contains defects or does not match its legal description, we will resolve the matter in full compliance with current regulations.

7. Products and Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our central policies.

  • We strive to display product images, materials, and colors as accurately as possible. However, variations may occur, and we cannot guarantee that your monitor's display of any color will be exactly accurate.

  • We reserve the right, but are not obligated, to restrict or limit the sales of our products or Services to any person, geographic region, or jurisdiction where legitimate reasons exist. We may exercise this right on a case-by-case basis.

  • All product descriptions and pricing are subject to change at any time without notice, at our sole discretion.

8. Billing and Account Information

In compliance with international standard merchant policies, we reserve the right to review, modify, or reject any order you place with us if incorrect, incomplete, or suspicious information is detected. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

  • These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

  • You agree to provide accurate, current, and complete account and purchase information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

9. Optional Third-Party Tools

We may provide you with access to third-party tools over which we have no operational control, monitoring, or input.

  • You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

  • Any use by you of optional tools offered through the site is entirely at your own risk and discretion.

10. Links to Third-Party Providers

Our website and services may contain links to third-party websites or materials that are not affiliated with us.

  • We are not responsible for examining or evaluating the content, accuracy, or practices of third-party providers. We do not warrant and will not have any liability or responsibility for any third-party materials, websites, products, or services.

  • Any transactions, damages, or harm connected with the purchase or use of goods, resources, or content from third parties take place exclusively between you and the respective provider.

11. User Content, Comments, and Submissions

If, at our request or without a request from us, you send creative submissions, suggestions, feedback, reviews, proposals, or other materials (collectively, 'comments'), you grant us the royalty-free right to use, edit, copy, publish, distribute, and translate them in any medium for business purposes at any time.

  • We are and shall be under no obligation to maintain any comments in confidence, to pay compensation for any comments, or to respond to any comments.

  • You must not submit content or comments that violate the rights of third parties or applicable laws. You are solely responsible for any content you provide and its accuracy.

12. Errors, Inaccuracies, and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability.

  • We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

13. Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

  • (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to submit false or misleading information; (f) to upload or transmit viruses or any other type of malicious code; (g) to collect or track the personal information of others; (h) to spam, phish, pharm, pretext, spider, crawl, or scrape; (i) for any obscene or immoral purpose.

  • We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

14. Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

  • In no case shall Ava Mae Matthews, our directors, officers, employees, affiliates, agents, contractors, or interns be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service.

15. Indemnification

You agree to indemnify, defend, and hold harmless Ava Mae Matthews and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

16. Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

17. Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

  • These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

  • If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice.

18. Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

  • These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.

19. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by, construed, and enforced in accordance with the laws of The Netherlands. Any disputes or legal claims arising from the use of this service shall be settled under the exclusive jurisdiction of the competent Dutch courts.

20. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page.

  • We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

21. Contact & Corporate Information

Information regarding returns, orders, and refunds can be found in our comprehensive Return & Refund Policy. Questions about the Terms of Service should be directed to our support desk: