Billing Terms and Conditions
These Billing Terms and Conditions explain how payments work at Lillie's Fashion Boutique, how your order is charged, and how we keep every transaction secure. By placing an order with us, you agree to the terms set out below.
1. Accepted payment methods
We offer a range of secure payment options so checkout stays simple and convenient. At the moment we accept:
- Credit and debit cards: Visa, Mastercard, and American Express
- Apple Pay and Google Pay
All payments are processed in United States Dollars (USD $). The payment icons shown at checkout reflect the methods currently available to you.
2. Payment processing
Payment must be completed in full at the time you place your order. Your order is not confirmed, processed, or shipped until we have received full payment. If a payment is declined or fails to authorize, the order will not be confirmed and no items will be reserved for you. You are welcome to try again with a different payment method or reach out to our team at support@lilliesfashionboutique.com for help.
3. Pricing and currency
All prices listed on Lillie's Fashion Boutique are shown in United States Dollars (USD $). Prices are subject to change without notice, though a change will never affect an order you have already placed and paid for. Any applicable taxes and shipping charges are calculated and displayed at checkout before you confirm your purchase. Shipping is free on every order within the United States, as described in our Shipping Policy.
4. Secure payment processing
Your security matters to us. Our store uses SSL encryption and trusted, industry-standard payment gateways so your payment information is protected every step of the way. We do not see or store your full card number or payment credentials on our own servers; that data is handled directly by our secure payment providers.
5. Refunds and chargebacks
We stand behind every piece with a 30-day money-back guarantee and hassle-free returns. Refunds are handled in line with our Return and Refund Policy. If something is not right with your order, please contact us first at support@lilliesfashionboutique.com so we can put it right quickly. Returns are always arranged by email: our team will send you the correct return address and simple instructions once you reach out, so please do not send items back to any address before contacting us. Unauthorized chargebacks filed without giving us the chance to help will be disputed with the supporting order records.
6. Fraud prevention
To protect our customers and our store, Lillie's Fashion Boutique reserves the right to cancel or hold any order that shows signs of fraud or unauthorized activity. For higher-value orders we may ask for additional identity verification before the order is released. This protects you as much as it protects us.
7. Questions about billing
If you have any question about a charge, a payment method, or your invoice, we are glad to help. Email us any time at support@lilliesfashionboutique.com or use our contact page, and one of our team will get back to you.
Our Business Information
Store Name: Lillie's Fashion Boutique
Warehouse Address: 2400 Oleander Dr, Wilmington, NC 28403, United States
Company Registration Number (CRN): 17289595
Email: support@lilliesfashionboutique.com
Phone: +44 7454 755076
Contact form: Click here
Customer Service Hours
Business Days: Monday to Friday, 9:00 AM to 5:00 PM ET (Eastern Time, USA)
Response Time: We aim to reply within 1 to 2 business days.
Company Address: 85 Dunstall Hill, Office 1311, Wolverhampton, WV6 0SR, United Kingdom